Survey and Client Responses

Client Views of Great Southern TAFE

Download this document as a 330KB PDF file

Table Of Contents
Managing Director's Foreword
College's Comments On Performance Indicators
Overall Student Satisfaction
Student Satisfaction With Quality Of Lecturers
Extent To Which Graduates Achieved Their Main Reason For Study
Proportion Of Graduates That Would Recommend Their Institution To Others
Proportion Of Graduates Satisfied With The Overall Aspects Of Their Training
Completion Rate (Module Level)

Managing Director's Foreword

The information contained in this report allows prospective students and other interested parties to make more informed assessments of the performance of Great Southern TAFE.

When using this report it is important to be aware that the performance indicators do not on their own give the full picture of the College's performance. In addition, the performance indicators show the differences between years across a selection of specific activities, but they do not explain why these differences have arisen.

Members of the community who require further information on the environment in which the college operates should contact us for more details. 

In addition to the information contained in this report, the College has a range of performance information contained within its Annual Report. This is available on the web site of the college at this link.

We believe reporting the performance of our college is extremely important because it allows us to tell you how well we are performing and what is being achieved.

Lidia Rozlapa
CEO/Managing Director

Comments On Performance Indicators

Established in 1974, Great Southern TAFE is the region's largest training provider, covering an area of 40,500 square kilometres. The College's capacity for training stretches right across the region with more than ten sites, including four major campuses.

Statistics

The following figures for 2008 provide and indication of the scale of activities and of particular client groups

• 6,400 students
• 8000 course enrolments
• Over 1,000,000 million hours of training
• 250 courses
• 14 campuses and centres
• 52% of students are female
• 7% are Indigenous
• 36% are aged 15 to 24 years
• 40% are aged 40 years and over
•  70 % of the delivery in 2008 was in courses at Certificate III level and above compared to 64% in 2007.
  

Employment-related factors were the most common reasons students enrolled in their courses, with 65% of Great Southern TAFE students giving one or more employment reasons.  The most common employment-related reasons were to upgrade or gain extra skills for their current job or to start a different career or occupation.

In 2008, the College delivered over 105,000 Student Contact Hours (SCH) through the Vocational Education and Training in Schools (VETIS) programs under profile (40,000 SCH) and auspice arrangements (65,000 SCH) and supported 12 different schools across the region.

Apprenticeships and Traineeships: increased numbers were maintained, despite the impact of a slowing economy towards the end of 2008.

Our TAFE Business Centre offers a specialised training consultancy service, while delivering an extensive range of customized training including industrial, workplace and lifestyle courses. The Business Centre also works closely with business and industry to deliver training to benefit and sustain regional businesses.  The Business Centre has also successfully established International Student recruitment, placement and support services. 

Economic conditions suggest rising unemployment across the region as the resource sector sheds jobs and tourism and retail employment options dry up. 

Demographic factors are expected to drive regional demand for occupations in the service industries and in sectors such as health, community services, and education. These industries will be more able to select the most competitive and skilled workers. Overall demand for higher skills in Western Australia is likely to remain constant so the VET sector will increasingly focus on high-level qualifications.

Overall student satisfaction

Students are asked to respond to the question, "Overall, how satisfied were you with your course?" A five point scale ranging from 'very dissatisfied' to 'very satisfied' was used.
The following graph shows the proportion of respondents who were either very satisfied or satisfied with the overall aspects of their courses.

 
 
Source: TAFEWA Student Satisfaction Survey, Department of Education and Training, 2005, 2006, 2007 and 2008.

Student satisfaction with quality of lecturers

Students were asked to respond to the question, "Please rate how satisfied you are with the quality of lecturers?"
A seven point scale was used, ranging from 'not all satisfied' to 'very satisfied'.
The following graph shows the proportion of respondents who were satisfied with the quality of lecturers.

 
 
Source: TAFEWA Student Satisfaction Survey, Department of Education and Training, 2006, 2007 and 2008.
This question was not asked in the 2005 survey.

Extent to which graduates achieved their main reason for study

Graduate achievement is defined as the number of TAFE graduates who indicated they had 'fully' or 'partly' achieved their main reason for doing their training, expressed as a percentage of the total number of TAFE graduates who responded to the question.
The graph below shows the proportion of graduates who achieved, either fully or partly, their main reason for undertaking their course.

 
 
Source: Student Outcomes Survey, National Centre for Vocational Education Research, 2005 and 2007.
Note: While the Student Outcomes Survey is conducted annually, valid college level data are only available every two years.  College level data are presented in the above graph for 2005 and 2007.  The 2009 survey will produce the next set of valid data at the college level.

Proportion of graduates that would recommend their institution to others

Graduates were asked to respond to the following question.  "Would you recommend the institution where you undertook the training to others?"
The following graph shows the proportion of respondents who stated "yes" they would recommend their institution to others.


 
Source: Student Outcomes Survey, National Centre for Vocational Education Research, 2005 and 2007.
Note: While the Student Outcomes Survey is conducted annually, valid college level data are only available every two years.  College level data are presented in the above graph for 2005 and 2007.  The 2009 survey will produce the next set of valid data at the college level.

Proportion of graduates satisfied with the overall aspects of their training    

Graduates were asked, "How would you rate, on average, your satisfaction with the overall quality of the training?"   
A seven point scale was used, ranging from 'strongly disagree' to 'strongly agree'.
The graph below shows the proportion of graduates to agree that they were satisfied with the overall quality of their training.


 
Source: Student Outcomes Survey, National Centre for Vocational Education Research, 2005 and 2007.
Note: While the Student Outcomes Survey is conducted annually, valid college level data are only available every two years.  College level data are presented in the above graph for 2005 and 2007.  The 2009 survey will produce the next set of valid data at the college level.

Completion rate (module level)

The completion rate provides an indication of the proportion of modules/units that were successfully completed by students.  The successfully completed modules are assessed as 'passed' or 'no assessment, satisfactory completion of class hours' or 'status (or credit) granted through Recognition of Prior Learning'.
The graph directly below shows the proportion of modules/units that were successfully completed.


 
Source: Vocational education and training provider collection, Department of Education and Training

Download this document as a 330KB PDF file